Contact Us

If you are a member of the media and have an inquiry or information request, we encourage you to e-mail the Vail Resorts communications and media relations team at Please let us know:

  • what news organization you’re from,
  • your deadline
  • how we can get in touch with you,
  • what questions you have or topics you would like to cover, and
  • any media courtesies you're requesting. 

If you have an advertising, marketing or promotional inquiry, please contact Caroline Watson, Caroline Watson Media Services, at or (303) 355-6503.

If you’re not a member of the media but have questions about Vail Resorts, please contact our Customer Service team at (800) 842-8062 from 8 a.m. to 5 p.m. MT, seven days a week through the ski and snowboard season or at


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